Frequently asked questions
Answers to the questions our guests ask most often. If you can't find what you're looking for, call reception or send us a message.
Yes. Since 1997 it has been owned and run by the Nejezchleb family, who also live at the hotel. The hotel has never changed hands.
The hotel director is Martin Nejezchleb and the sales director is Ilona Nejezchlebová. Grandma Ilona looks after housekeeping and cleaning, and grandpa Karel takes care of repairs and maintenance. All of them are at the hotel every day.
Yes, Olympie is a hotel for families with children. Children can use the wellness area, there is a kids' corner at the hotel and a children's menu in the restaurant. Children up to 5 stay free, and children aged 6 to 12 get 50% off on an extra bed. We will prepare a cot for the little ones free of charge. Larger families can choose apartments for up to 6 people with 40 m².
Olympie is a hotel for families with children, so the wellness area can get lively. If you want the wellness area to yourselves, book it privately, daily from 10:00 to 13:00 or from 20:45 to 22:45.
Yes, very often. The family that runs the hotel lives here, so they remember their guests. When you come back, we know which room you had.
The Stoh ski area is 500 metres from the hotel. You can see the slope from the Panorama restaurant and watch young skiers train over breakfast.
About a 15-minute walk. The hotel stands in the quiet Svatý Petr valley, away from the bustle of the centre.
Unlimited wellness access is included when you book directly through our website. The wellness area with pool, saunas and hot tub is for hotel guests only and is open daily from 14:30 to 20:30.
Check-in is from 14:00 to 20:00, check-out by 10:00. If you arrive later or need to leave later, let reception know on +420 777 268 777.
Daily from 7:30 to 10:00 as a buffet, in the Panorama or In the Valley restaurant.
Yes. Parking right at the hotel is always free for guests.
Unfortunately not. After bad experiences, we no longer accept stays with pets. The whole hotel is also non-smoking.
Twice a year we close the hotel for a few days to repair, repaint, deep-clean and modernise the rooms. Even while we are closed, reception is available by phone and email.
In general, you can cancel your booking free of charge up to 14 days before arrival. The exact terms depend on the rate and you will see them when booking.
The mandatory recreation fee is CZK 30 per person aged 18 to 70 per night. It is not included in the accommodation price.
Yes. The conference room holds up to 70 people and has daylight and full blackout, a projector, a sound system and fast WiFi. Accommodation, restaurant and wellness are all in one place.
